Megabyte Help Centre

Android configuration for email


To set up an Office 365 (Exchange) email account on your Android device, follow these instructions:

PLEASE NOTE: Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or contact us for further help. 


  1. Open the Samsung Email app and tap Add Account if it's your first account, or open the Menu More button in the app > Settings Settings > Add account.

  2. Select Exchange from the list of available providers.


  3. Enter your email address and password. Tap Sign in.


  4. Agree to the Privacy Policy.

  5. If you're asked to "Allow Email to make and manage phone calls", tap Allow.

  6. In the Manual Setup window, you can change the email sync period from 3 days to 1 or 2 weeks, a month or all-time. Just tap the down-arrow to choose from the list.
    If you want to sync your Outlook contacts, calendar, and tasks to your phone, leave the toggles for them on, otherwise tap to toggle these features off. Tap Done.


  7. Your account is now setup. You can change the display name in the next window, or leave it as it is and tap Done.

  8. If you get the Device Administration window > tap Activate. Activating this admin app to allow Email to perform certain actions > tap Allow.

  9. If you're prompted to select the account type, tap Microsoft Exchange ActiveSync.


  10. Tap Yes or Ok to confirm settings and permissions and let the app access your info.

    Tap Yes to accept permissions

  11. If two-factor authentication is enabled for your account, you'll need to verify your identity with your chosen method.
    Syncing email, calendar, contacts, and tasks may take a few minutes.

  12. If you see an email that says "Action Required to Sync," open it and tap Use another Mail app instead. If you don't see this message, skip this step.




Multiple Email Accounts

If you have multiple email accounts in your Android device (for example one work and one personal) then it's likely the first email account you setup will be set to the default. Any emails you send from your Android device will be sent from your default email account, although this can be changed manually in each new email. 



Configure Manually

If you use a common email provider, your device will load your email settings automatically. If your device doesn't load these settings automatically and you don't know them, contact Megabyte and ask for the following information:


My Email settings

My email address:
My email provider:

Incoming Mail Server Settings

Account type (POP or IMAP):
Incoming Mail Server:
User Name:
Incoming server port number:
Incoming server supports SSL? (yes or no):

Outgoing Mail Server Settings

Outgoing mail server:
User name:
Outgoing server port:
Outgoing server supports SSL? (yes or no):




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